Terms & Conditions
Last updated 13 October 2026.
These terms apply to your use of this website, operated by Operational (“we”, “us”), an ecommerce consultancy based in Melbourne, Australia. By using the website you agree to them. If you don’t agree, please don’t use it.
Using this website
You agree to:
use the website only for lawful purposes
not try to get unauthorised access to it, its servers or its data
not copy, scrape or misuse its content without our permission
give us accurate information when you contact us
We may restrict or end access to the website if these terms are broken.
Our services
This website describes the services we offer. Nothing on it is a proposal or a binding offer. Any work we do for you, including a Diagnostic, a project or an ongoing engagement, is set out in a separate written agreement that covers scope, timing, fees and responsibilities. If there is a difference between this website and that agreement, the agreement applies.
General information only
The content on this website is general information about ecommerce operations, platforms, conversion and AI. It isn’t advice for your specific business, and it isn’t legal, financial or tax advice. We can’t guarantee any particular result from working with us or from acting on what you read here.
Intellectual property
The text, design, graphics and branding on this website belong to us or our licensors, unless stated otherwise. You may view and share pages for personal or internal business use. You may not reproduce, republish, modify or sell our content, or use our name and branding commercially, without our written permission.
Links to other sites
This website links to other sites, including owenbolwell.com. We don’t control third-party sites and aren’t responsible for their content or practices.
Limits on our liability
We take care to keep the website accurate and available, but we provide it “as is”. To the extent the law allows, we aren’t liable for any loss that comes from using the website or relying on its content, including indirect or consequential loss.
Nothing in these terms excludes or limits any right you have under the Australian Consumer Law or other law that can’t be excluded.
Governing law
These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria.
Changes to these terms
We may update these terms from time to time. The latest version is always on this page, with the date it was last updated at the top. Using the website after a change means you accept the new terms.
Contact us
Questions about these terms? Use the contact page on this website.
Terms & Conditions
Last updated 13 October 2026.
These terms apply to your use of this website, operated by Operational (“we”, “us”), an ecommerce consultancy based in Melbourne, Australia. By using the website you agree to them. If you don’t agree, please don’t use it.
Using this website
You agree to:
use the website only for lawful purposes
not try to get unauthorised access to it, its servers or its data
not copy, scrape or misuse its content without our permission
give us accurate information when you contact us
We may restrict or end access to the website if these terms are broken.
Our services
This website describes the services we offer. Nothing on it is a proposal or a binding offer. Any work we do for you, including a Diagnostic, a project or an ongoing engagement, is set out in a separate written agreement that covers scope, timing, fees and responsibilities. If there is a difference between this website and that agreement, the agreement applies.
General information only
The content on this website is general information about ecommerce operations, platforms, conversion and AI. It isn’t advice for your specific business, and it isn’t legal, financial or tax advice. We can’t guarantee any particular result from working with us or from acting on what you read here.
Intellectual property
The text, design, graphics and branding on this website belong to us or our licensors, unless stated otherwise. You may view and share pages for personal or internal business use. You may not reproduce, republish, modify or sell our content, or use our name and branding commercially, without our written permission.
Links to other sites
This website links to other sites, including owenbolwell.com. We don’t control third-party sites and aren’t responsible for their content or practices.
Limits on our liability
We take care to keep the website accurate and available, but we provide it “as is”. To the extent the law allows, we aren’t liable for any loss that comes from using the website or relying on its content, including indirect or consequential loss.
Nothing in these terms excludes or limits any right you have under the Australian Consumer Law or other law that can’t be excluded.
Governing law
These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria.
Changes to these terms
We may update these terms from time to time. The latest version is always on this page, with the date it was last updated at the top. Using the website after a change means you accept the new terms.
Contact us
Questions about these terms? Use the contact page on this website.