What we look at
Inventory & supply chain visibility, from purchase orders and inbound stock through to what's available to sell today.
Stock planning: how you decide what to reorder, when, and how much cash it ties up.
Where your information lives, and how many places your team checks to answer one question.
Team communication & project management: how work is briefed, tracked and handed over between people.
Your marketing & content workflow, from the campaign calendar through briefs, approvals and production to launch.
Signs you need it
A hire that didn't work out, a migration that's gone pear-shaped or a revenue target the current setup can't reach.
You find out a bestseller is out of stock from a customer email.
Reorders depend on one person's spreadsheet and their memory.
Campaigns launch late because briefs, approvals & assets are spread across email, chat and shared drives.
Most decisions still wait for you, so the business slows down whenever you step away.
Who it's for
Founder-led premium retail brands turning over $1M or more, usually at a transition point where the business has outgrown the way it was set up, and founders who want somebody sitting beside them rather than presenting at them.
What the Diagnostic gives you
A map of how work moves through the business today, drawn before anything changes, because nobody can fix what they can't see.
A dollar figure against every fix for what it's worth over a year, so the number decides the order and takes most of the argument out of it.
A 90-day roadmap with the handful of changes that matter most, who owns each one and what finished looks like.
Some brands take the roadmap and run with it, and others bring us in to embed the changes alongside their team.