What we look at
Your Shopify build, from theme & custom code through to the brief it was built against and the work still outstanding.
Your apps & integrations, what each one costs and does, and where two of them are doing the same job.
How your POS, ERP, 3PL, email & SMS and finance systems pass orders, stock and customer data to each other, and where your team moves it by hand.
The limits of your current platform if you're on Maropost or another legacy system, and what a move to Shopify would involve.
Signs you need it
Your Shopify project has run past its launch date and the scope keeps moving.
The site is live, and months later your team is still logging bugs & workarounds.
You're paying for apps nobody can explain, and some of them do the same job.
Your stores and your website run on separate systems, so stock, prices or loyalty points don't match between them.
Every new feature turns into a custom job, and you've started asking whether it's time to move platforms.
Who it's for
Founder-led brands turning over $1M or more with a Shopify build that has stalled, a stack that has outgrown the team, or a move off Maropost or another legacy platform on the cards, who want an independent partner in their corner working alongside their developers.
What the Diagnostic gives you
A clear account of where your build & stack stand, what each part costs you, and what to fix, keep or remove, in the order that matters most to the business.
For a rescue or re-platform, the platform-led Diagnostic goes further, with a scoped plan setting out the work, the sequence and the people needed, so you can brief your developers or bring us in to run it.
It takes about three weeks and ends in a 90-day roadmap.